Do you have all the information to perform optimally?

Organizations continue to look for ways to optimally serve customers, keep employees enthusiastic and motivated and achieve better results. Knowledge of the current status can play a major role in this, but how do you create a transparent organization within the current culture and daily activities? DATA KINGDOM explains the impact of transparency on an organization and how this can be achieved.

Transparency is the basis

Organizations consist of people, and people work better without ‘threatening situations’. Our brains perform best when people are no longer forced to hide things in their status overviews or make them more rosy than they are. When employees have to report on their work or responsibilities, they want to convey the idea that their activities have a positive impact. Having this threatening feeling can be avoided through open and honest communication, or by being completely transparent. A transparent organization ensures a safe environment, higher employee involvement and motivation to work hard and with pleasure.

 

Make all information within the organization freely accessible to all people in the organization. No more uncertainties about what the strategy is, which goals have been set per department, which projects are linked to this and what the progress is on these goals and projects. Sharing factual information about people’s roles, responsibilities, personal goals, financial results, salaries, etc. This so-called radical transparency creates an environment in which employees can stop covering up, hiding or manipulating the situation. No one has to fool themselves or others and we learn to develop ourselves better.

Start with the information provision

Now, for many organizations, radical transparency is still a step too far. A small step towards increased transparency would be beneficial for organizations. An important starting point is the provision of information. Do employees have access to all relevant systems? Can employees see the effects of their work on achieving organizational objectives? Are the results shared on a frequent basis or is this limited to an update from the management team during the quarterly meeting?

The information supply in an organization usually goes bottom-up. The operational layer reports to the management layer, which then translates this to the strategic decision makers. When the operational layer knows what the organizational objectives are and how they relate to their daily activities, they can ensure that their activities continue to add value to the higher goal. Ideally, the results are used not only at management level to direct, but also at operational level to motivate. Most teams can organize themselves well, but they have to know where to organize themselves.

Transparency is therefore essential for a successful self-organizing organization. When the current status of the objectives is visible on a daily or weekly basis, there is an interim opportunity to discuss this and make adjustments if necessary. This means that no ‘threatening situations’ arise where you suddenly have to explain at the end of the quarter why the expected quarterly turnover “suddenly” turns out not to have been achieved. Transparent organizations perform better.

Ensure that the information is updated automatically

An automated dashboard is a means to share the current status with all those involved, without the need for additional administration or actions. This can then be used at management level and a derived version at team level.

However, the large number of different systems within an organization often makes it difficult to have one clear overview of the current status of the complete picture. There are often all kinds of activities linked to multiple objectives, recorded in different systems. Each system has its own reporting or dashboard. Often, at most 1 or 2 reporting parts are looked at, because the rest is not relevant enough for the user.

A dashboard needs to add value

A dashboard must add value, eliminate reporting tasks and constantly meet the user’s information needs. DATA KINGDOM creates a tailor-made solution using Power BI; a dashboard based on the user’s information needs. Together with the organization, DATA KINGDOM creates a design for the dashboard, links it to the various systems and produces one overview that always shows the latest status.

Do you also want to become a transparent organization? Want to know more about how DATA KINGDOM develops dashboards that make you king of your own data? Watch our corporate film or download our e-book.

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