In order to determine what should be included on a dashboard, it is important to know which KPIs the organization wants to manage. DATA KINGDOM facilitates design thinking workshops to map these out. But what is a design thinking workshop?
What is a design thinking workshop?
In a design thinking workshop, the Design Thinking concept is applied to arrive at the content of the dashboard. In this workshop various questions will be asked to identify the information need. What activities do you perform during your work? What are the biggest challenges in your work? Which activities take the most time to provide insight?
After an inventory of the desired insights, a prioritization will be made. Which activities are really important to keep up to date on a daily basis? Are there any measurable objectives associated with the insights? We write everything down! The insights that do not have the highest priority for a while are parked for a while until the next design thinking workshop.
Clear KPIs are determined based on the insights with the highest priority. But how do we want to display these KPIs in the KPI dashboard? Various visualization options are presented on maps. There will be another round with in-depth questions: What will be shown on the x-axis with this bar chart? Which cross-sections are important for this pie chart? Do we want to see a certain depth around the turnover? Which visualizations on the click-through screen? Ultimately, the answers to these questions lead to a sketch of the dashboard.
What happens after the design thinking workshop?
After the session we will get to work at DATA KINGDOM. We process what was discussed in the workshop into a dashboard design. Within a few days, the participants will receive a file containing the designs and the information needed to create the dashboard. Would you also like a design thinking workshop for your organization?
Want to know more about the steps after the workshop?
Download our ebook ‘I want a dashboard’ in which we explain the complete DATA KINGDOM process.